In this live session, our team will outline the evolving landscape of DSRs today, from regulatory requirements and rising volume to expanding methods behind inbound submissions. OneTrust will follow a privacy request from intake to outcome to show where traditional processes break down, including missed or fragmented intake, right-specific misrouting, overburdened identity verification, unclear applicability, disconnected systems, inconsistent exception handling, and weak audit trails. We will also examine why a high-volume or automated-looking request is not automatically fraudulent, and why a no-match result should not be treated as proof that a request is illegitimate.
Attendees will leave with a practical way to diagnose their own DSAR process gaps and prioritize improvements that reduce avoidable manual work while preserving accurate rights handling, consistent customer experience, and defensible compliance evidence.
- Pinpoint the operational breakdowns that turn rising DSR volumes into manual work, delays, and risk.
- Understand how consumer-direct and authorized-agent submissions are changing DSR volume, complexity, and response urgency.
- Walk away with a practical 30-60-90 day roadmap to diagnose DSR process gaps, prioritize high-impact improvements, and scale operations without adding unnecessary manual work.